Cookie Policy | 99ok Official Login & Trusted Online Casino Malaysia
Last Updated: 2026-08-19This policy explains how 99ok uses cookies and similar technologies to provide a secure, personalized, and efficient gaming experience for our players in Malaysia.
What Are Cookies?
Cookies are small text files that a website stores on your computer or mobile device when you visit. They allow the site to "remember" specific information about your visit, which improves your browsing experience. In addition to standard cookies, 99ok may use similar technologies such as Local Storage (which stores data on your device for longer periods) and Tracking Pixels (tiny transparent images used to monitor user interaction).
For a gambling platform, these technologies are essential. They ensure that your session remains secure, prevent unauthorized access to your account, and allow the website to function smoothly without requiring you to re-enter your details every time you navigate to a new page or launch a game.
Types of Cookies We Use
How We Use Cookies
Session Authentication
Verifying your identity to keep your account secure and your session active during gameplay.
Preference Management
Saving your site settings, such as language and currency, for a seamless return visit.
Security & Fraud Prevention
Detecting multi-account abuse and preventing fraudulent transactions to protect all players.
Traffic Analysis
Measuring site performance and page usage to optimize our technical infrastructure.
Relevant Promotions
Ensuring that the bonuses and offers displayed are applicable to your account level and region.
Technical Support
Helping our support team diagnose technical issues you may encounter while using the platform.
Third-Party Cookies
While most cookies are set by 99ok, we also allow trusted third-party service providers to place cookies on your device. These providers include:
- Analytics Partners: To help us understand user behavior and improve site navigation.
- Advertising Partners: To deliver relevant promotions and measure ad effectiveness.
- Payment & Security Providers: To ensure secure transactions and prevent financial fraud.
- Customer Support Tools: To power our live chat and support ticket systems.
These third parties operate under their own privacy policies. We encourage you to review the policies of the providers we use for a complete understanding of how they handle your data.
How to Manage or Disable Cookies
You have the right to decide which cookies are stored on your device. You can manage these settings through your web browser:
Google Chrome
Settings > Privacy and security > Third-party cookies.
Safari
Settings > Safari > Advanced > Website Data.
Mozilla Firefox
Settings > Privacy & Security > Cookies and Site Data.
Microsoft Edge
Settings > Cookies and site permissions > Manage and delete cookies and site data.
Note on Incognito/Private Mode: Browsing in private mode prevents your browser from saving cookies after the session ends, but it does not stop cookies from being used during the active session.
Warning: If you block Essential Cookies, you will be unable to log in, deposit funds, or access your account, as the site cannot verify your identity.
Cookie Consent & Your Choices
When you first visit 99ok, we provide a cookie banner requesting your consent for optional cookies. You can accept all, decline all optional cookies, or customize your preferences.
You may change your mind and update your cookie choices at any time through your account settings or browser configuration. For more detailed information on how we protect your personal data, please visit our Privacy Policy.
Updates to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in technology, legal requirements in Malaysia, or our business practices. Any changes will be posted on this page. We recommend checking the "Last Updated" date at the top of this page periodically to stay informed about how we use cookies.
Contact Information
If you have any questions regarding our use of cookies or wish to exercise your data rights, please contact our customer support team through the official channels listed on our Support Page or via the Live Chat feature available on the website.